Teradata DBA

Major Accountabilities of Position: Positions Teradata CRM solutions as a viable solution across industries (primarily Telecommunications and Finance). Assists with identifying the scope and phased evolution of CRM for a given client by identifying, clarifying and prioritizing the business issues to be addressed by the solution and defining detailed business requirements.

Sample Tasks: Explain Industry Customer Definition, Explain Details of CRM Product/Services, Business Requirements Discovery / Refinement, Select appropriate modules of CRM based on client requirements, Position Requirements: General Skills and Attributes, Proven ability and commitment to work collaboratively within teams spanning business units and functional areas.

Experience in analyzing customer requirements for analytical CRM projects. Possess effective planning, self-management and problem-solving skills. Excellent oral, written and communication skills. High level of energy and drive, with capacity and enthusiasm for a fast moving and demanding Organisational culture. Ability to coach less experienced business analyst

Technical Skills: Knowledge of Analytical CRM enabling technologies (Marketing Automation technologies - ideally Teradata CRM and Relationship Optimiser however competing technologies highly regarded including SAS Campaign Management and Unica) Knowledge of Operational CRM enabling technologies highly regarded (ideally Siebel SFA and Call Centre)
SQL skills (desirable)